Terms of service

Welcome to Divore. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Account Terms

To access certain features of our website, you may be required to create an account.

You agree to:

Provide accurate and complete information.
Maintain the confidentiality of your account credentials.
Accept responsibility for all activities that occur under your account.
Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

Change prices at any time without prior notice.
Correct pricing errors or inaccuracies.
Refuse or cancel orders affected by pricing errors.

Payment must be completed using the payment methods offered on our website. Orders will only be processed upon successful payment verification or confirmation of Cash on Delivery (COD), where available.

Applicable taxes and shipping charges may be added during checkout.

3. Product Descriptions

We strive to ensure that all product descriptions, images, specifications, and pricing information are accurate.

However:

Product colors may vary due to screen settings and device displays.
Minor variations in appearance, packaging, or specifications may occur.
We do not warrant that product descriptions or website content are error-free, complete, or current at all times.

If a product received differs substantially from its description, please contact us promptly.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

Accept or reject any order at our sole discretion.
Cancel orders suspected of fraud or unauthorized activity.
Cancel orders due to inventory shortages, pricing errors, or other operational issues.

If payment has already been received for a canceled order, an appropriate refund will be processed.

5. Shipping and Delivery

We aim to process and ship orders within the estimated timeframes displayed on our website.

Please note:

Delivery timelines are estimates and not guarantees.
Delays may occur due to weather, logistics disruptions, holidays, or other factors beyond our control.
Customers are responsible for providing accurate shipping information.

Divore shall not be liable for delivery delays caused by third-party shipping carriers or circumstances beyond our reasonable control.

6. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy.

Generally:

Return requests must be submitted within [RETURN PERIOD] days of delivery.
Returned products must be unused and in their original condition unless defective.
Certain items may not be eligible for return due to hygiene, customization, or other restrictions.

Approved refunds will be processed through the original payment method where applicable.

Please contact us at divore.in@gmail.com for return and refund assistance.

7. Prohibited Uses

You agree not to use our website:

For any unlawful purpose.
To violate applicable laws or regulations.
To infringe upon intellectual property rights.
To transmit viruses, malware, or harmful code.
To interfere with website security or functionality.
To engage in fraudulent or deceptive activities.
To collect personal information from other users without authorization.

Violation of these provisions may result in account suspension, termination, and legal action where appropriate.

8. Intellectual Property

All content on the website, including text, images, graphics, logos, designs, and software, is the property of Divore or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any website content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

Divore shall not be liable for indirect, incidental, special, consequential, or punitive damages.
We shall not be responsible for loss of profits, revenue, data, business opportunities, or goodwill.
Our total liability arising from any claim related to the use of our website or products shall not exceed the amount paid by you for the relevant purchase.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

10. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis.

We do not guarantee:

Uninterrupted website availability.
Error-free operation.
That defects will always be corrected immediately.
That the website is free from viruses or harmful components.

Your use of the website is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Divore, its owners, employees, affiliates, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from:

Your violation of these Terms.
Your misuse of the website.
Your violation of any law or third-party rights.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from or relating to these Terms, the website, or any transaction with Divore shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE, INDIA].

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes will become effective upon posting on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: Divore

Email: divore.in@gmail.com

Website: www.divore.in

Business Address: Hyderabad

We will make reasonable efforts to respond to inquiries promptly.